How Nova Post scaled procurement to match rapid logistics growth

About the client

Nova Post has rapidly evolved into a dominant logistics powerhouse, managing a massive volume of deliveries while continuously pushing its operational boundaries.

This aggressive pace of growth sets a demanding internal rhythm, requiring every function, especially procurement, to scale at the same speed as the business expansion.

Challenge

As the company expanded, the sheer number of requests, suppliers, and critical decisions increased exponentially. This surge in operational volume put significant pressure on regional procurement teams.

Teams across regions worked with similar tasks, but without a single approach, which made coordination more difficult. Processing requests and managing tenders required more time as the volume continued to grow.

The list of issues included:

• Coordination friction: regional teams handled similar tasks but lacked a unified approach, making cross-unit coordination difficult
• Efficiency gaps: managing tenders and processing requests became time-consuming as volumes grew
• Visibility strain: maintaining high-speed operations while keeping full visibility across all regional activities became harder
• Scalability bottlenecks: existing manual or fragmented processes struggled to keep pace with the company’s growth trajectory

Key project objectives included:

• Synchronize procurement activities across all regions into one unified system
• Streamline tender management to reduce processing overhead
• Standardize supplier selection criteria across the entire network
• Build a procurement environment where increasing volume does not add operational complexity

Solution

The goal was to support growth without slowing operations down.

Over an 8-week implementation, our team brought procurement activities across regions into one system, creating a scalable and consistent approach to sourcing:

• Regional synchronization: bringing procurement activities across regions into one system
• Tender simplification: streamlining how tenders are managed to reduce overhead
• Standardized selection: introducing a consistent approach to supplier selection
• Complexity reduction: utilizing APSentra to create a flow where increasing volume does not add complexity

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Results

Unified regional procurement

Procurement is now managed within one system across all regions, replacing the fragmented local approaches that slowed coordination.

Faster tender processing

Tendering takes less time and is easier to handle, allowing teams to respond to demand increases without adding headcount.

Consistent supplier selection

Supplier selection follows a standardized approach across all locations, making decisions more transparent and comparable.

Scalable operations

Teams can handle higher volumes without additional coordination effort, ensuring procurement keeps pace with business growth.

Platform adoption

100 employees use the system in their daily work, creating a shared operational rhythm across the entire logistics network.

Business impact

Procurement now keeps pace with the company’s growth. Increasing activity no longer creates pressure on day-to-day work, and handling higher volumes feels natural rather than demanding exactly what a fast-scaling logistics operation requires.